r999 price Terms and Conditions

1 General Provisions

These Terms and Conditions ("Terms") apply to use of the r999 price platform and all its services. "Platform" refers to the r999 price website, mobile application, and other digital channels. "User" or "you" refers to any person who accesses or uses this platform.

By accessing the platform, creating an account, or using any service, you are considered to have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please stop using the platform.

The r999 price service is entirely online. For more details about how the site works, you may visit our r999 price About Us page.

2 Eligibility and Registration

2.1 Age Requirement

Users must be at least 21 years old to register and use the r999 price platform. Accurate information must be provided for age verification when opening an account. Providing false information about age will result in immediate account closure, and the balance may be forfeited.

2.2 Registration Requirements

When creating an account, users must ensure the following:

• All information provided is complete, accurate, and up to date.
• Each user may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed.
• The mobile number and email address used during registration must belong to the user.
• r999 price may request identity verification (KYC) documents at any time if deemed necessary.

2.3 Identity Verification

To maintain a safe and transparent service, r999 price reserves the right to verify a national ID, passport, or other government-issued documents for withdrawals above a certain amount or in specific circumstances. Withdrawals may be temporarily held until the verification process is complete.

3 Account Security

Users are solely responsible for keeping their account username and password secure. Sharing this information with any third party is strictly prohibited.

• If you suspect any unauthorised access to your account, you must notify the r999 price support team immediately.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and special characters.
• Always log out after using a public or shared device.
• r999 price will not be responsible for any loss to an account resulting from the user's own negligence.

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods can be used to deposit funds on the r999 price platform: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳200.

Funds deposited into the account must belong to the user. Third-party funds or money from unclear sources will not be accepted, and such situations may result in the account being investigated.

4.2 Withdrawals

The same methods — bKash, Nagad, Rocket, and bank transfer — can be used for withdrawals. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.

• The withdrawal method must match the deposit method used.
• Withdrawals may be held if identity verification has not been completed.
• To withdraw funds received from a bonus, wagering requirements must be met (see Section 5 for details).
• Withdrawals may be slightly delayed due to technical issues or system maintenance.

5 Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw the bonus, the bonus amount must be wagered 25 times. For example, if someone deposits ৳1,000, a ৳2,000 bonus will be added, giving a total balance of ৳3,000, and a total wager of ৳2,000 × 25 = ৳50,000 will be required to withdraw the bonus.

5.2 Bonus Usage Terms

• A bonus is not cash — it cannot be withdrawn before the wagering requirements are met.
• Bonuses may only be used on eligible games or bets.
• If bonus abuse or manipulation is detected, the account may be closed and the bonus forfeited.
• r999 price reserves the right to change or withdraw any bonus offer at any time.

5.3 VIP Program

Regular players can progress through five tiers of the r999 price VIP program — Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with a weekly cashback, up to 1.0% at the Diamond level. Cashback is calculated on the total net losses for that week.

6 Betting and Gaming Rules

6.1 General Rules

r999 price offers various gaming services including slots, live casino, and cricket betting. Each game or betting category has its own specific rules, which are detailed on the relevant page.

• Once a bet has been placed, it cannot be changed or cancelled.
• If the outcome of a bet cannot be determined due to a technical error, that bet will be considered void and the stake will be returned.
• If a game is interrupted due to network issues, the result will be determined based on server-side data.

6.2 Minimum and Maximum Bets

Separate minimum and maximum limits are set for each game or betting category, which are shown in the game interface. r999 price reserves the right to change these limits in special circumstances.

6.3 Sports Betting

For cricket (including BPL, IPL, T20 World Cup), football, and other sports betting, odds change in real time. The odds at the time a bet is confirmed are final. If an event is cancelled, the stake is generally returned.

7 Prohibited Activities

The following activities are strictly prohibited on the r999 price platform:

• Operating more than one account under the same person's name.
• Placing bets strategically with the intention of abusing bonus benefits.
• Conducting money laundering or suspicious financial activity through account transactions.
• Attempting to manipulate the platform's software, algorithms, or outcomes for personal gain.
• Attempting to gain unauthorised access to another user's account.
• Registering by concealing personal information or using a false identity.
• Carrying out cyber attacks, DDoS, spamming, or similar harmful activities against r999 price.

8 Intellectual Property

All content on the r999 price platform — including logos, designs, text, graphics, software code, and other elements — is the intellectual property of r999 price. These may not be reproduced, distributed, or used commercially without written permission.

Content from third-party game providers such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe is protected by their own intellectual property laws.

9 Limitation of Liability

r999 price will not be liable in the following circumstances:

• Losses in a game or bet caused by loss of internet connection.
• Account information being exposed due to the user's own carelessness.
• Issues arising from faults in third-party software or hardware.
• Temporary service interruptions caused by unexpected technical problems.

r999 price always aims to provide the best possible service, and attempts to notify users in advance of any service disruption.

10 Account Suspension and Closure

10.1 By r999 price

r999 price reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Involvement in prohibited activities listed in Section 7.
• Failure to cooperate with identity verification.
• Violation of any provision of these Terms.
• Extended period of inactivity (more than 12 months).

10.2 By the User

If a user wishes to close their own account, they may contact the support team. Before closing the account, all pending bets should be settled and any withdrawable balance should be withdrawn.

11 Privacy and Data Protection

r999 price is committed to protecting users' personal information. For details on how data is collected, stored, and used, please see our Privacy Policy.

The platform uses SSL encryption to keep all financial transactions and personal data secure. User data is never sold to third parties.

12 Responsible Gaming

r999 price believes that gaming is a form of entertainment, not a way to solve problems. We ask all users to play responsibly.

• Avoid placing bets beyond your means.
• Avoid placing bets out of emotion in an attempt to recover losses.
• If needed, set deposit or betting limits on your own account.
• Your account can be temporarily or permanently deactivated at any time.

For detailed guidance and support on responsible gaming, please visit our Responsible Gaming page.

13 Dispute Resolution

If you have a dispute or complaint, please contact the r999 price support team first. The support team will review the matter and attempt to provide a resolution as quickly as possible.

The outcome of each game or bet is verified based on server logs and game provider records. In the event of a technical error, r999 price reserves the right to investigate independently and make a decision, and that decision will be considered final.

For answers to common questions and issues, visit our Frequently Asked Questions (FAQ) page — most common questions are answered there.

14 Changes to Terms

r999 price reserves the right to change, amend, or update these terms at any time. Changes will take effect from the date they are published on the platform. For significant changes, we will try to notify registered users via email or platform notifications.

If you continue using the platform after any changes, you will be considered to have accepted the revised terms. It is therefore advisable to revisit this page from time to time.

15 Contact & Support

If you have any questions about these terms or need assistance, please contact the r999 price support team. Our support service is available seven days a week, 24 hours a day, in both Bengali and English.

• Live Chat: Click the chat icon at the bottom right of the platform (active 24/7).
• Email: [email protected]

You can speak directly with a representative via live chat, which is the fastest way to get support. For complex matters, you can write in detail by email and a response will be provided after review.