r999 price Privacy Policy
Here is a full explanation of how important your personal information is to us, and how we collect, use, and keep it secure.
Introduction and Scope
r999 price treats user privacy as its highest priority. This Privacy Policy ("Policy") describes how r999 price collects your personal information, what purposes it is used for, and what measures we take to keep it secure.
This Policy applies to the r999 price website (https://r999price.cam), mobile applications, and all related services. By continuing to use our platform, you are considered to have agreed to the terms of this Policy. Our Terms and Conditions complement this Privacy Policy, and you are advised to read both documents together.
If you have any questions about this Policy, use the contact details at the bottom of this page, or read our About Us page to learn more about us.
1 What Information We Collect
r999 price collects information in a considered and minimal way. The types of information collected are described below.
1.1 Registration and Account Information
The information you provide when creating an account includes:
- Full name
- Date of birth (for age verification — our platform is for users aged 21 or older only)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language
1.2 Identity Verification Information (KYC)
To ensure secure financial transactions, the following information may be requested for withdrawals above a certain amount:
- Copy of National ID (NID) or passport
- Utility bill or bank statement as proof of address
- Document confirming ownership of the payment method
This information is used only for identity verification and is stored in a secure environment.
1.3 Financial Information
Payment-related information is processed during deposits and withdrawals. r999 price processes transactions via bKash, Nagad, Rocket, and bank transfer. Sensitive payment details such as card numbers are not stored directly on our servers — they are handled by the payment service provider.
1.4 Usage and Technical Information
Information collected automatically while using the website or app includes:
- IP address and device type
- Browser version and operating system
- Page visit history and session duration
- Login date and time
- Gaming history and betting records
1.5 Cookies and Tracking Technologies
r999 price uses cookies and similar technologies. These include session cookies (to maintain login state), preference cookies (to remember language and settings), and analytics cookies (to improve platform performance). You can disable cookies in your browser settings, though this may limit some features.
2 Purpose of Data Use
r999 price uses the information it collects only for specific and legitimate purposes. The main purposes are listed in the table below:
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Name, date of birth, mobile | Account creation and management, age verification | Performance of contract |
| NID / Passport | Identity verification (KYC), fraud prevention | Legal obligation |
| Payment information | Processing deposits and withdrawals | Performance of contract |
| Usage and log data | Platform improvement, troubleshooting | Legitimate interest |
| Gaming history | Responsible gaming monitoring, VIP status determination | Performance of contract and legitimate interest |
| Email and mobile | Sending important account notifications | Performance of contract |
2.1 Promotional Communications
If you give consent for notifications and offers at the time of registration or afterwards, r999 price may send you bonus updates and promotional information. This consent can be withdrawn at any time — either from your account settings or with the help of the support team.
3 Sharing Information with Third Parties
r999 price never sells your personal information. Information is shared with third parties only in the limited circumstances described below:
3.1 Service Provider Partners
Trusted third parties are engaged to handle payment processing (bKash, Nagad, Rocket, bank transfer), KYC verification, and technical infrastructure. These organisations operate under strict confidentiality agreements and may not use the information beyond the stated purpose.
3.2 Gaming Content Providers
To run software from game developers including Pragmatic Play, PG Soft, Evolution, JILI, and Spribe, a limited amount of session and gaming data reaches their servers. This information is necessary for the proper operation of the relevant games.
3.3 Legal Authorities
If r999 price receives a lawful order from a competent court or law enforcement authority, it is obliged to provide the relevant information. Only the information specified in the order will be disclosed.
3.4 Fraud and Security Analysis
Anonymised or aggregated data may be shared with security service providers to ensure platform security and prevent unlawful activity.
4 Data Security Measures
r999 price invests in data security at both the technical and administrative level. The main security measures are described below.
Encryption
All data transmissions are encrypted using SSL/TLS technology. Passwords and sensitive information are secured with strong hashing algorithms.
Access Control
Access to your information is restricted to those who need it for their work. Staff operate under strict confidentiality policies.
Secure Servers
Data is stored in secured data centres. Regular security audits are conducted, and any vulnerabilities identified are addressed promptly.
Trained Team
All our staff receive regular training on data protection and privacy. Specific protocols are followed to prevent data security breaches.
4.1 Response to Data Breaches
In the event of a data breach, r999 price will notify affected users as quickly as possible and take the necessary remedial steps. Users are advised to use strong passwords and keep OTP verification active for their own security.
5 Data Retention Period
r999 price does not retain any personal information beyond what is necessary. The main retention principles are described below.
5.1 Active Account Data
Information is retained for as long as your account remains active. If you request account closure, your information is deleted or anonymised after review.
5.2 Financial Transaction Records
Financial transaction and KYC information may be retained for a specified period after account closure to meet legal requirements.
5.3 Logs and Technical Data
Server logs and session data are generally kept for a limited period, after which they are automatically deleted or anonymised.
6 Your Rights and Controls
r999 price believes you should have meaningful control over your own information. You may exercise the following rights:
Right to Access
You may request to know what information is stored in your account.
Right to Correction
Contact support to correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of information that is not subject to a legal retention obligation.
Right to Object to Processing
You may object to certain types of data processing, particularly for promotional communications.
6.1 How to Exercise Your Rights
To exercise any of the above rights, contact our support team. We generally respond to requests within a reasonable time. Some information may be requested to verify your identity. Responsible gaming requests, such as setting account limits or self-exclusion, are handled under our Responsible Gaming policy.
7 Protection of Minors' Data
r999 price strictly does not allow anyone under the age of 21 to create an account. Age is verified at registration, and KYC information is requested in cases of suspicion. If it is found that a person under the age of 21 has created an account, that account and its associated data are immediately closed.
Notice to parents: If your child has accidentally created an account, please notify our support team immediately.
8 International Data Transfers
Game providers and technology partners may have servers in various countries. In such cases, r999 price ensures that appropriate security measures are in place during data transfers. Data protection clauses are included in contracts, and partners are assessed on a regular basis.
9 Changes to This Policy
r999 price reserves the right to revise this Privacy Policy at any time. For significant changes, a notification is sent to the registered email address and the updated date is published on the website.
Continuing to use our platform after changes are made is taken to mean that you have accepted the revised Policy. For this reason, you are advised to review this page regularly.
10 Privacy Contact
For any questions or concerns regarding this Privacy Policy or your personal information, contact the r999 price support team. Our FAQ page may also be helpful for general questions.
Contact Us
Active 24/7 — support available in Bengali and English
24/7 live chat; emails are answered as quickly as possible